Privacy Policy

This Privacy Policy informs you how VineLine Marketing uses the personal information provided by you and sets out the measures taken, to protect your privacy when you use any of the services provided by VineLine Marketing or when you visit VineLine Marketing websites and those managed by VineLine Marketing. This Notice outlines your privacy rights.

This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. We use your personal data only for the period of time necessary to deliver what we have agreed or that which you are likely to expect from us. We do update this Policy from time to time so please review this Policy regularly.

VineLine Marketing is the Data Controller of the following websites:

www.vinelinemarketing.co.uk

www.cookingandcarafes.co.uk 

SquareSpace are the Data Processor for www.vinelinemarketing.co.uk and you can read more about how that works in their Privacy Policy Addendum

What information do we collect?

Personal Details:

  • When you sign-up to join our mailing list and create your subscription profile, we ask you for your name and e-mail address and any relevant additional information such as more specific information about your enquiry. 

  • When you book onto one of our events we will require personal details to process the order.

  • If you enter a competition, promotion or survey online you will be asked to provide your personal details so that we can contact you if you win a prize.

Transaction Details:

We collect data for any transactions you carry out through our online shop using SquareSpace and Stripe, so that we can honour your booking and provide you with the services you have purchased. Please note that we never retain or store your payment details on any of our systems including our website.

Special Category (Sensitive) Data:

When you sign-up for one of our workshops we may ask you for information about any medical conditions e.g dietary requirements so we are able to provide a safe environment for your selected workshop. 

Information about website visits including IP address

VineLine Marketing websites’ web servers automatically gather information that your web browser sends whenever you visit any website, such as your IP (Internet Protocol) address and information relating to which pages you have used. We do this so we can learn more about how our customers use the website in order to find ways to improve the website and our services for your benefit.

Cookies

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. 

Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

Google Analytics

We use Google Analytics cookies in order to evaluate your use of the website and compile reports for us on activity on the website.

You can learn about Google Analytics cookies here: www.google.com/intl/en/policies/privacy/

If you register with us or if you continue to use our site, you agree to our use of cookies.

You may block cookies by activating the setting on your browser which allows you to refuse all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video.

The following sites, which use cookies are featured within our site:

Disabling these cookies is likely to break the functionality offered by these third parties.

Social website cookies

So you can easily "Like" or share our content on the likes of Facebook and Twitter, we have included sharing buttons on our site.

The privacy implications on these will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Advertising cookies and banner ads

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies. We only work with advertising partners who work to accepted privacy standards such as Your Online Choices.

You can learn more about online advertising and change your settings at Your Online Choices too. It is worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they will no longer be tailored to you.

Remarketing Cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves, pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called ‘remarketing cookie’ during your visit. We use these adverts to promote things like special offers to encourage you to come back to our site. Don't worry - we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at any time as explained above.

How we use the information collected:

VineLine Marketing use the information you provide to us in the following ways:

  • To update our records with any new information you give us

  • For research and analysis so we can develop and improve our services for your benefit

  • To make suggestions and recommendations to you about goods and services that may be of interest to you (necessary for our Legitimate Interests to develop our products and services and grow our business)

  • To provide you with any services that you are interested in or have agreed to. 

Marketing and Promotional purposes:

We will only contact you for marketing and promotional purposes if you have either consented to receive this information or if we think it is of a legitimate interest to you based on previous purchases of products and services you have received from us, or if you have provided us with your details via a competition or registered promotion, and in each case, you did not opt-out of receiving marketing material.

We will not share your information with any third party companies for marketing purposes unless you have explicitly consented for us to do so.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of all email communications. 

Third Parties

All personal data is processed fairly by VineLine Marketing or service providers who provide support where necessary depending on the function. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Some examples of the categories of third parties with whom VineLine Marketing share your data directly with are:

  • Email service providers e.g MailChimp - in order to send you marketing content and transactional emails, we share your details with our email service providers.

  • Payment processing e.g SquareSpace and Stripe – we work with trusted third party payment processing providers in order to securely take and manage payments.

Information sharing and disclosure

We may share your personal data with the parties set out above for the purposes set out in ‘How we use the information collected’. 

Other than as described above, your personal data will never be supplied to anyone outside of VineLine Marketing without your explicit consent, except where we are obliged by law to disclose it.

International Transfers

We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

Security

All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will take reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

What are your rights as the data subject?

The General Data Protection Regulation (GDPR) gives you the right to access the information that we hold about you and to stop us using it. You have the right to ask for your personal data to be amended if factually incorrect, deleted or sent to you in a transferable file format.

We use Mailchimp as our e-newsletter marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.

Changes to our Privacy Policy 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Kate Ailey kate@vinelinemarketing.co.uk

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO) on 0303 123 1113 or by following the link.